Resolix is an autonomous AI employee that lives in your existing inbox. It reads tickets, learns your product, resolves issues, and escalates what it can't handle. No helpdesk migration. No seat fees.
Resolix doesn't sit on your website waiting for questions. It works your support inbox like a trained agent would.
Plugs into Gmail, Outlook, or any IMAP inbox. No helpdesk migration. No new tools for your team to learn. It just works where you already do.
Processes refunds, sends reset links, updates accounts, issues credits. Real resolution, not "I'll forward this to a human."
Docs, past tickets, FAQ pages, Slack threads. Resolix trains on your messy, real-world knowledge, not a perfectly structured knowledge base.
When it can't resolve, it doesn't just forward the email. It summarizes the issue, attaches relevant history, and routes to the right person.
| Capability | Helpdesk AI | Resolix |
|---|---|---|
| Works with existing inbox | ✗ Requires migration | ✓ Gmail, Outlook, IMAP |
| Takes real actions | ✗ Chat only | ✓ Refunds, resets, updates |
| Learns from unstructured data | ✗ Needs knowledge base | ✓ Docs, Slack, past tickets |
| Predictable pricing | ✗ Per-resolution fees | ✓ Flat monthly rate |
| Setup time | Days to weeks | Under an hour |
Your customers email you. Resolix reads, understands, acts, and learns. Every ticket makes it sharper. Every resolution earns back your time.